FAQ - Frequently asked questions


The web shop at cheapmonday.com is closed. If you have further questions regarding your already placed order, please see below or contact our custromer service at customerservice.uk@cheapmonday.com

Will I still get my order?

Orders placed prior to the web shop closure will have been processed as normal. If you have any queries regarding your order, please contact our customer service at customerservice.uk@cheapmonday.com

Will I still be able to make returns?

Yes, returns will be processed as normal. You have 14 days from the date of delivery to send your items back to us using the included return label. No exchanges.

Will I get my money refunded if I return my order?

Yes, refunds will be processed back to the original payment method within 14 days of receiving your return at our warehouse.

What if I have further product related questions or claims now that the web shop has closed?

Please get in touch with our customer service at customerservice.uk@cheapmonday.com. Please note our service lines will be closing on February 28th.